At TattooCare Company, customer satisfaction is our priority. Please review our return and refund guidelines below:

1. Returns & Refunds
• Products can be returned within 14 days of delivery if they are unopened, unused, and in original packaging.
• Once the return is received and inspected, we will issue a full refund of the product price.
• Shipping costs are non-refundable. Return shipping costs are the customer’s responsibility, unless the product was incorrect or damaged (see section 2).

2. Incorrect or Damaged Items
• If you receive a damaged or incorrect product, please email us within 48 hours of delivery at support@tattoocarecompany.com.
• You must include clear photos of the product and packaging.
• Once approved, we will cover the return shipping costs and send you a correct replacement at our expense.

3. Orders Not Received
• If your order does not arrive, we will start an investigation with the courier.
• While the investigation is ongoing, you may place a new order if you wish to receive your product sooner.
• Depending on the outcome of the investigation, we will decide whether a refund or replacement is granted, either in full or partial, at our discretion.

4. Important Notes
• Refunds are only possible for unopened products returned within 14 days.
• Opened or used products cannot be refunded or exchanged for hygiene and safety reasons.
• Refunds will be processed to the original payment method once the return is approved

REFUND REQUEST FORM

Fill out this form to request a refund